(16 August, 2026 - 08:02 PM)EmptyTank Wrote:
Show MoreI had a bad experience as well. I received an AMC gift card that was already used. Instead of a $30-$40 balance, it just had $0.54. I am disappointed. I have submitted a support request, but I have not yet received a refund. I opened a ticket within the first 4 minutes of the purchase. Once I checked the balance online, I sent over the order ID and the "proof" screenshot, but haven't heard back since and have paid the full price for the ticket/concessions. I was willing to accept a replacement, but since my movie started within 50 minutes of my purchase, and since I did not hear back from support after receiving my order number/proof screenshot, I paid full price for the ticket/snacks and no longer require a replacement.
