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1. Order from Walmart online. Use account with 3+ previous orders. Aged account works best.

2. Keep order value under $150. Household items, toys, clothing, small electronics.

3. Choose standard shipping (not express). Express has signature requirements.

4. Wait for tracking to show "Delivered."

5. Do not contact support for 24-48 hours. Acting too fast looks suspicious.

6. Go to Walmart live chat. Say: "Order [number] says delivered but I never received it. Checked with neighbors. Nothing here."

7. Agent will say "Please wait 48 hours." Agree. Say "I'll wait but please note my account."

8. Wait 48 hours. Contact chat again. Say: "Still nothing. Waited as you asked. Checked with post office. They say delivered but I have nothing."

9. Agent will offer refund or replacement. Take refund to original payment method.

10. If agent asks for police report (rare under $150), say you'll file one. Close chat. Try different agent.

11. Refund hits in 3-7 business days.

12. Keep the item. You got refund AND product.



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