Wireflames
Royal
Royal
Hidden Content
1. Reach out via live chat or call their customer service number.
2. Inform them that your RH1060 headphones are not functioning on any device.
3. They may request that you perform some troubleshooting steps, but you should indicate that none of these solutions have worked.
4.1 If you are located in the EU, they will likely request proof of purchase (you can use the Walmart receipt) and you can mention that the headphones were a gift from a friend in the US. They should then arrange to send you a replacement without further action required.
4.2 If you are in the US, they will also ask for proof of purchase (again, use the Walmart receipt) and may require you to return the "defective item" (you will need to package it in this scenario) or you might need to persuade them to facilitate cross-shipping (consider creative ways to achieve this).
Hope this helps
This leak has been rated as not working 0 times this month. (2 times in total)
1. Reach out via live chat or call their customer service number.
2. Inform them that your RH1060 headphones are not functioning on any device.
3. They may request that you perform some troubleshooting steps, but you should indicate that none of these solutions have worked.
4.1 If you are located in the EU, they will likely request proof of purchase (you can use the Walmart receipt) and you can mention that the headphones were a gift from a friend in the US. They should then arrange to send you a replacement without further action required.
4.2 If you are in the US, they will also ask for proof of purchase (again, use the Walmart receipt) and may require you to return the "defective item" (you will need to package it in this scenario) or you might need to persuade them to facilitate cross-shipping (consider creative ways to achieve this).
Hope this helps
This leak has been rated as not working 0 times this month. (2 times in total)
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