RedAnime
Elite member
Elite member
PLEASE LEAVE A LIKE!
Hidden Content
Works on website or mobile
1. Go to orders then help
2. Click on the order you want to refund
3. Click "Past order" under "Help with an order"
4. Click "Food damage or quality issue"
5. Click "Entire order"
6. On the "What went wrong?" page
7. Click "Packaging damage and food inedible" or "Issue with food temperature" or "The drink spilled"
8. Wait a bit for you refund!
For a higher chance of getting a refund
Add a note saying something along the lines of "Food was cold and stale" or "The drink spilled all over the food" or "Missing part of my order and the food was cold"
Another method is to get the food as quickly as possible so the driver can't take a photo of it.
Wait 10-20 minutes and contact support asking where your food is.
Hidden Content
Works on website or mobile
1. Go to orders then help
2. Click on the order you want to refund
3. Click "Past order" under "Help with an order"
4. Click "Food damage or quality issue"
5. Click "Entire order"
6. On the "What went wrong?" page
7. Click "Packaging damage and food inedible" or "Issue with food temperature" or "The drink spilled"
8. Wait a bit for you refund!
For a higher chance of getting a refund
Add a note saying something along the lines of "Food was cold and stale" or "The drink spilled all over the food" or "Missing part of my order and the food was cold"
Another method is to get the food as quickly as possible so the driver can't take a photo of it.
Wait 10-20 minutes and contact support asking where your food is.
